SUPPORT

FAQ


Q

Sound distortion


A

If you hear distorted sounds, such as sharp highs, deep bass, it may be due to the amplifier's gain or volume settings incorrectly, or the amplifier's internal circuitry is faulty.

Q

Noise


A

The noise generated by the power amplifier can be caused by dust on the circuit board, poor soldering, poor power filtering, etc.

Q

Can I ask you help buy the glass with drilling and send together?


A

Yes we have a long time cooperation big factory not far from us,we can do like this way.

Q

Can you do customized(OEM) products for me?


A

Yes we are pleased to make your design products,and we are sure we won't sell to any other customers,we won't ask the sub-contractor suppliers make your products,your design here is very free and under protection.

Q

Do you have stock products?


A

The standard products we have small quantity on stock,if you need bulk quantity products we will need time to produce,the lead time will be about 30 days.

Q

No sound output


A

First of all, the problem that can arise is that the amplifier has no sound output. This can be due to a misconnection of the speakers, poor contact of the input signal wires, or an internal fault of the amplifier.

Q

The sound of the speaker is played normally, but one speaker is loud and the other speaker is quiet. If you push the volume potentiometer hard to the side with your hand, the volume of both channels will be the same?


A

If you hear distorted sounds, such as sharp highs, deep bass, it may be due to the amplifier's gain or volume settings incorrectly, or the amplifier's internal circuitry is faulty.

Q

The sound can be played normally, but there will be a "crackling speaker" noise from time to time?


A

 

Because the quality of the power socket is poor, the phosphorus copper sheet used inside is of poor quality and poor elasticity.

Q

What is the information about the battery life and charging method of wireless microphones?


A

The battery life of wireless microphones may vary depending on frequency of use and battery type. Generally speaking, lithium-ion batteries can last for several hours or even longer under normal use. It is recommended to regularly check the battery status and replace damaged batteries in a timely manner to ensure optimal performance.

Q

What types of wireless microphones do your company produce?


A

Our company has a wide range of products, including dynamic and capacitive wired and wireless microphone series, microphone audio lead and microphone bracket series, portable mobile amplification system, mixing table series, professional amplifier series, sound peripheral equipment, speaker series, widely used in singing, speeches, professional interviews, teaching, conferences and other occasions.